Heat or cool two rooms with ease using the MRCOOL DIY® Multi-Zone 27,000 BTU 23 SEER2 2-Zone Ductless Heat Pump Split System – 12K + 18K, available at this retailer. This advanced 4th Gen DIY Series system gives you professional-grade comfort with a true do-it-yourself installation—no special tools, training, or expensive labor required.
With one 12,000 BTU wall air handler (up to 550 sq. ft.) and one 18,000 BTU wall air handler (up to 800 sq. ft.), this dual-zone mini-split is perfect for homes needing flexible, efficient climate control. Powered by a 27,000 BTU condenser, this ductless heat pump provides powerful cooling in summer, reliable heating in winter, and effective dehumidification year-round.
The system uses Quick Connect® pre-charged line sets filled with eco-friendly R-454B refrigerant, eliminating the need for vacuum pumps or refrigerant handling. Simply connect the lines, power it up, and enjoy instant comfort.
Key Features:
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True DIY® Installation – Save thousands with pre-charged Quick Connect lines
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Dual-Zone Comfort – 12K + 18K indoor air handlers with wireless remotes
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Energy Efficient – High 23 SEER2 rating with DC inverter technology
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Smart Controls – Operate via remote, MRCOOL® Smart Controller app, Amazon Alexa, or Google Home
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Built-In Safety & Alerts – Leak detection, filter reminders, error code display
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Comfort Modes – Auto, Sleep, Dry, Follow Me® temperature sensing
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Gold Fin® Condenser – Corrosion-resistant and built to last
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Warranty – 7-Year Compressor, 5-Year Parts (optional Lifetime Compressor Warranty available)
Why Buy from this retailer?
At this retailer, we make HVAC simple. As an authorized MRCOOL® dealer, we ship nationwide, provide lifetime technical support, and guarantee you’re getting genuine MRCOOL products backed by warranty. Whether you’re upgrading your home or tackling a remodel, this dual-zone system is the perfect mix of DIY savings, smart features, and reliable performance.
Shipping Policy
Free Standard Shipping
We offer free standard shipping on all orders. Orders are processed within 1–2 business days and typically arrive within 5–7 business days.
Expedited Shipping
Expedited shipping options are available at checkout. Expedited orders placed before 12pm EST ship the same business day.
Order Tracking
Once your order ships you will receive a confirmation email with a tracking number. You can track your shipment at any time through our website or the carrier's portal.
International Shipping
We currently ship within the United States only. International shipping is not available at this time.
Return Policy
30-Day Returns
We accept returns within 30 days of delivery. Items must be unused, in their original packaging, and in the same condition as received.
How to Initiate a Return
Contact our support team at sales@homecrucial.com with your order number and reason for return. We will provide a prepaid return label within 1–2 business days.
Refunds
Refunds are processed within 5–7 business days after we receive the returned item. The refund will be issued to your original payment method.
Non-Returnable Items
Items that have been installed, used, or damaged after delivery are not eligible for return.
Warranty
Manufacturer's Warranty
All products sold at Home Crucial are covered by the manufacturer's warranty. Warranty terms vary by brand and product — please refer to the documentation included with your product for specific details.
What Is Covered
Manufacturer warranties typically cover defects in materials and workmanship under normal use and conditions. Coverage does not include damage caused by misuse, improper installation, or normal wear and tear.
Warranty Claims
To initiate a warranty claim, contact us at sales@homecrucial.com with your order number, a description of the issue, and photos if applicable. We will coordinate with the manufacturer on your behalf.
Extended Protection
Extended warranty and protection plans may be available for select products. Contact us for more details.
Customer Reviews
★★★★★ 4.9 out of 5 · 20 reviews
High-efficiency 5th Gen ENERGY STAR® rated DIY mini split heat pumps.
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Outdoor esthetics do matter.
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Create your bundle with ease.
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Authorized Dealer of Mr Cool™.
