Upgrade your home comfort with the MRCOOL DIY Multi-Zone 27,000 BTU 23 SEER2 2 Zone Ductless Heat Pump Split System (9K + 12K) — the ultimate dual-zone solution for energy-efficient heating and cooling. Designed for true DIY installation, this 5th Gen MRCOOL system requires no special tools, training, or HVAC technician, saving you thousands on installation costs while delivering premium comfort.
This system includes one 9,000 BTU air handler (ideal for up to 350 sq. ft.) and one 12,000 BTU air handler (ideal for up to 550 sq. ft.), paired with a powerful 27,000 BTU outdoor condenser. Whether you need reliable cooling during summer, heating in winter, or dehumidification during wet seasons, this dual-zone mini split ensures reliable comfort throughout the year and control.
With Quick Connect® pre-charged line sets filled with eco-friendly R-454B refrigerant, installation is fast, clean, and simple. The advanced DC Inverter technology maximizes efficiency, while the Gold Fin® condenser adds durability and corrosion resistance.
Control your comfort your way with the MRCOOL Smart Controller App, wireless remotes, or voice commands via Amazon Alexa and Google Home. Plus, built-in alerts, diagnostics, and maintenance reminders make system care simple and stress-free.
Key Features:
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✅ Easy DIY Installation – Pre-charged Quick Connect® line sets, no special tools required
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✅ Dual-Zone Comfort – 9K + 12K air handlers for independent room control
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✅ Energy Efficient – 23 SEER2 rating with inverter technology to save on energy bills
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✅ Smart Controls – App, remote, Alexa, and Google Home compatible
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✅ Year-Round Use – Heat, cool, dry, and dehumidify with multiple modes
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✅ Warranty Protection – 7-Year Compressor, 5-Year Parts, plus optional lifetime compressor coverage
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✅ Low Ambient Cooling – Reliable performance even in colder climates
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✅ Follow Me® Feature – Room temperature sensing for personalized comfort
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✅ Lifetime Technical Support – Always backed by MRCOOL experts
Whether you’re upgrading your current HVAC system or outfitting a new home, the MRCOOL DIY 27,000 BTU Dual-Zone Mini Split is the smart, affordable, and reliable choice.
Shipping Policy
Free Standard Shipping
We offer free standard shipping on all orders. Orders are processed within 1–2 business days and typically arrive within 5–7 business days.
Expedited Shipping
Expedited shipping options are available at checkout. Expedited orders placed before 12pm EST ship the same business day.
Order Tracking
Once your order ships you will receive a confirmation email with a tracking number. You can track your shipment at any time through our website or the carrier's portal.
International Shipping
We currently ship within the United States only. International shipping is not available at this time.
Return Policy
30-Day Returns
We accept returns within 30 days of delivery. Items must be unused, in their original packaging, and in the same condition as received.
How to Initiate a Return
Contact our support team at sales@homecrucial.com with your order number and reason for return. We will provide a prepaid return label within 1–2 business days.
Refunds
Refunds are processed within 5–7 business days after we receive the returned item. The refund will be issued to your original payment method.
Non-Returnable Items
Items that have been installed, used, or damaged after delivery are not eligible for return.
Warranty
Manufacturer's Warranty
All products sold at Home Crucial are covered by the manufacturer's warranty. Warranty terms vary by brand and product — please refer to the documentation included with your product for specific details.
What Is Covered
Manufacturer warranties typically cover defects in materials and workmanship under normal use and conditions. Coverage does not include damage caused by misuse, improper installation, or normal wear and tear.
Warranty Claims
To initiate a warranty claim, contact us at sales@homecrucial.com with your order number, a description of the issue, and photos if applicable. We will coordinate with the manufacturer on your behalf.
Extended Protection
Extended warranty and protection plans may be available for select products. Contact us for more details.
Customer Reviews
★★★★★ 4.9 out of 5 · 20 reviews
High-efficiency 5th Gen ENERGY STAR® rated DIY mini split heat pumps.
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Outdoor esthetics do matter.
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Create your bundle with ease.
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Authorized Dealer of Mr Cool™.
