The MRCOOL DIY Multi-Zone 27,000 BTU 22 SEER 2-Zone Ductless Heat Pump Split System (9K + 18K) delivers powerful, energy-efficient heating and cooling for two separate rooms without the need for professional installation. Perfect for homeowners who want to save thousands on labor costs, this DIY-friendly system is designed with Quick Connect line sets pre-charged with eco-friendly R-454B refrigerant, so you can complete your install using only basic tools.
With one 9,000 BTU air handler (ideal for rooms up to 350 sq. ft.) and one 18,000 BTU air handler (ideal for rooms up to 800 sq. ft.), this system provides reliable comfort throughout the year—cooling in the summer, heating in the winter, and dehumidifying during damp seasons.
Key Features & Benefits:
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DIY Installation: No special training or HVAC certification required—install your own system with step-by-step video guides.
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Energy Efficient: A 22 SEER rating and DC inverter technology help lower your utility bills while keeping your home comfortable.
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Smart Control Options: Manage your system with the included remote, the MRCOOL SmartHVAC app (iOS/Android), or voice control via Amazon Alexa & Google Home.
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Dual-Zone Comfort: Independently control temperatures in two rooms with the included 9K and 18K air handlers.
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Durable Design: Gold Fin® Condenser coating offers long-lasting corrosion resistance and extended outdoor durability.
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Eco-Friendly Refrigerant: Uses R-454B, a more sustainable alternative to R-410A.
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Warranty Protection: 7-year compressor warranty, 5-year parts warranty, plus optional lifetime compressor coverage.
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Peace of Mind: Troubleshooting codes, filter cleaning alerts, auto-restart after power outages, and lifetime technical support from this retailer.
Whether you’re upgrading an older HVAC system, remodeling, or looking for a more affordable and efficient heating and cooling solution, the MRCOOL DIY 27,000 BTU Multi-Zone System gives you professional-level comfort without the professional price tag.
Shipping Policy
Free Standard Shipping
We offer free standard shipping on all orders. Orders are processed within 1–2 business days and typically arrive within 5–7 business days.
Expedited Shipping
Expedited shipping options are available at checkout. Expedited orders placed before 12pm EST ship the same business day.
Order Tracking
Once your order ships you will receive a confirmation email with a tracking number. You can track your shipment at any time through our website or the carrier's portal.
International Shipping
We currently ship within the United States only. International shipping is not available at this time.
Return Policy
30-Day Returns
We accept returns within 30 days of delivery. Items must be unused, in their original packaging, and in the same condition as received.
How to Initiate a Return
Contact our support team at sales@homecrucial.com with your order number and reason for return. We will provide a prepaid return label within 1–2 business days.
Refunds
Refunds are processed within 5–7 business days after we receive the returned item. The refund will be issued to your original payment method.
Non-Returnable Items
Items that have been installed, used, or damaged after delivery are not eligible for return.
Warranty
Manufacturer's Warranty
All products sold at Home Crucial are covered by the manufacturer's warranty. Warranty terms vary by brand and product — please refer to the documentation included with your product for specific details.
What Is Covered
Manufacturer warranties typically cover defects in materials and workmanship under normal use and conditions. Coverage does not include damage caused by misuse, improper installation, or normal wear and tear.
Warranty Claims
To initiate a warranty claim, contact us at sales@homecrucial.com with your order number, a description of the issue, and photos if applicable. We will coordinate with the manufacturer on your behalf.
Extended Protection
Extended warranty and protection plans may be available for select products. Contact us for more details.
Customer Reviews
★★★★★ 4.9 out of 5 · 20 reviews
High-efficiency 5th Gen ENERGY STAR® rated DIY mini split heat pumps.
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Outdoor esthetics do matter.
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Create your bundle with ease.
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Authorized Dealer of Mr Cool™.
