
MRCOOL DIY Multi-Zone 27,000 BTU 23 SEER2 2-Zone Ductless Heat Pump Split System (9K + 24K)
Heat or cool two separate spaces with ease using the MRCOOL DIY Multi-Zone 27,000 BTU 23 SEER2 2-Zone Ductless Heat Pump Split System – 9K + 24K. Designed for homeowners who want professional performance without the expensive installation costs, this system delivers powerful, energy-efficient comfort for year-round use.
System Coverage
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9,000 BTU Air Handler – Ideal for rooms up to 400 sq. ft.
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24,000 BTU Air Handler – Perfect for larger spaces up to 1,100 sq. ft.
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Condenser Capacity – 27,000 BTUs, supporting up to four indoor units. (For larger setups, consider the DIY Multi 36,000 BTU system, which supports up to five zones.)
Key Benefits
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True DIY Installation: Pre-charged Quick Connect line sets with eco-friendly R-454B refrigerant mean no vacuum pump, gauges, or specialty tools required.
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All-Season Comfort: Enjoy reliable cooling in the summer, heating in the winter, and built-in dehumidification for damp weather.
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Smart Control: Manage comfort from anywhere using the MRCOOL Smart Controller app (iOS/Android) or with Amazon Alexa and Google Home. Includes wireless remotes for each air handler.
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Energy Efficient: High 23 SEER2 rating with inverter technology helps reduce utility bills.
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Warranty Protection: 7-Year Compressor, 5-Year Parts Manufacturer Warranty, plus optional Lifetime Compressor Warranty.
Features You’ll Love
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Easy-to-use wireless remotes & app integration
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Auto, sleep, and timer modes for maximum efficiency
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Gold Fin® condenser for corrosion resistance
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Low ambient cooling for year-round performance
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Quiet operation with mute function option
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LED display with troubleshooting codes and filter cleaning alerts
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Emergency manual mode for maintenance or power recovery
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100% sealed system with lifetime technical support
Included in Package
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(1) 27,000 BTU Multi-Zone Condenser
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(1) 9,000 BTU Indoor Wall Air Handler
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(1) 24,000 BTU Indoor Wall Air Handler
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Pre-charged Quick Connect line sets (choose lengths separately)
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Wireless remotes & Smart Controller compatibility
✅ Perfect for homeowners, landlords, and remodels who want affordable, reliable, and easy-to-install comfort.
Shipping Policy
Free Standard Shipping
We offer free standard shipping on all orders. Orders are processed within 1–2 business days and typically arrive within 5–7 business days.
Expedited Shipping
Expedited shipping options are available at checkout. Expedited orders placed before 12pm EST ship the same business day.
Order Tracking
Once your order ships you will receive a confirmation email with a tracking number. You can track your shipment at any time through our website or the carrier's portal.
International Shipping
We currently ship within the United States only. International shipping is not available at this time.
Return Policy
30-Day Returns
We accept returns within 30 days of delivery. Items must be unused, in their original packaging, and in the same condition as received.
How to Initiate a Return
Contact our support team at sales@homecrucial.com with your order number and reason for return. We will provide a prepaid return label within 1–2 business days.
Refunds
Refunds are processed within 5–7 business days after we receive the returned item. The refund will be issued to your original payment method.
Non-Returnable Items
Items that have been installed, used, or damaged after delivery are not eligible for return.
Warranty
Manufacturer's Warranty
All products sold at Home Crucial are covered by the manufacturer's warranty. Warranty terms vary by brand and product — please refer to the documentation included with your product for specific details.
What Is Covered
Manufacturer warranties typically cover defects in materials and workmanship under normal use and conditions. Coverage does not include damage caused by misuse, improper installation, or normal wear and tear.
Warranty Claims
To initiate a warranty claim, contact us at sales@homecrucial.com with your order number, a description of the issue, and photos if applicable. We will coordinate with the manufacturer on your behalf.
Extended Protection
Extended warranty and protection plans may be available for select products. Contact us for more details.
Customer Reviews
★★★★★ 4.9 out of 5 · 20 reviews