
Experience reliable comfort throughout the year in two large zones with the MRCOOL DIY® Multi-Zone 36,000 BTU 23 SEER 2-Zone Ductless Heat Pump Split System – 18K + 18K. Designed with true do-it-yourself installation in mind, this 5th Generation MRCOOL DIY Series system delivers powerful heating and cooling without the need for special tools, HVAC training, or costly installation fees.
Equipped with two 18,000 BTU indoor air handlers (ideal for up to 800 sq. ft. each), this ductless mini-split provides efficient comfort for larger rooms, apartments, or open floor plans. With a 23 SEER high-efficiency rating, you’ll enjoy lower utility bills while reducing your environmental impact thanks to the new eco-friendly R-454B refrigerant.
The 36K BTU condenser is strong enough to heat in winter, cool in summer, and dehumidify during wet seasons. Each indoor air handler offers wireless remote control, digital display with built-in diagnostic alerts, and smart operation modes including auto, sleep, drying, and emergency cooling. For modern convenience, connect your system to the MRCOOL Smart Controller app or control it hands-free with Amazon Alexa and Google Home.
This system includes pre-charged Quick Connect® line sets, allowing you to install without vacuum pumps, gauges, or refrigerant handling—saving you thousands of dollars. Backed by MRCOOL’s industry-leading warranty (7-Year Compressor + Limited Lifetime, 5-Year Parts), plus lifetime technical support, you can trust your DIY investment for years to come.
Key Features
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✅ True DIY® Installation – No HVAC license, no special tools required.
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✅ 36,000 BTU Multi-Zone Condenser – Supports up to 4 indoor units (upgrade to 48K BTU for 5 zones).
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✅ Two 18,000 BTU Air Handlers – Comfort for rooms up to 800 sq. ft. each.
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✅ High Efficiency 23 SEER Rating – Save money on energy bills.
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✅ Pre-Charged R-454B Quick Connect Lines – Eco-friendly refrigerant, fast installation.
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✅ Smart Control – Remote, app, Alexa, and Google Home compatible.
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✅ Multi-Mode Operation – Auto, sleep, dry, dehumidify, and emergency cooling.
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✅ Gold Fin® Condenser – Corrosion resistant and built to last.
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✅ Warranty Protection – 7-Year compressor, 5-Year parts, plus limited lifetime coverage.
Shipping Policy
Free Standard Shipping
We offer free standard shipping on all orders. Orders are processed within 1–2 business days and typically arrive within 5–7 business days.
Expedited Shipping
Expedited shipping options are available at checkout. Expedited orders placed before 12pm EST ship the same business day.
Order Tracking
Once your order ships you will receive a confirmation email with a tracking number. You can track your shipment at any time through our website or the carrier's portal.
International Shipping
We currently ship within the United States only. International shipping is not available at this time.
Return Policy
30-Day Returns
We accept returns within 30 days of delivery. Items must be unused, in their original packaging, and in the same condition as received.
How to Initiate a Return
Contact our support team at sales@homecrucial.com with your order number and reason for return. We will provide a prepaid return label within 1–2 business days.
Refunds
Refunds are processed within 5–7 business days after we receive the returned item. The refund will be issued to your original payment method.
Non-Returnable Items
Items that have been installed, used, or damaged after delivery are not eligible for return.
Warranty
Manufacturer's Warranty
All products sold at Home Crucial are covered by the manufacturer's warranty. Warranty terms vary by brand and product — please refer to the documentation included with your product for specific details.
What Is Covered
Manufacturer warranties typically cover defects in materials and workmanship under normal use and conditions. Coverage does not include damage caused by misuse, improper installation, or normal wear and tear.
Warranty Claims
To initiate a warranty claim, contact us at sales@homecrucial.com with your order number, a description of the issue, and photos if applicable. We will coordinate with the manufacturer on your behalf.
Extended Protection
Extended warranty and protection plans may be available for select products. Contact us for more details.
Customer Reviews
★★★★★ 4.9 out of 5 · 20 reviews